Automotive Service Manager

Company Name:
Link Ford Lincoln and RV
Position Type:
Service Manager
Link Auto Group has an opportunity for an experienced Service Manager to join our team. This erson must be an excellent leader and be able to manage a staff of Technicians and Service Advisors. The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. They ensure that the daily inventory of technician's time is consistently sold to service customers.
Some essential duties include:
Forecasts goals and objectives for the department and strives to meet them.
Hiring, training, motivating, counseling, and monitoring the performance of all service staff.
Prepares and administers an annual operating budget for the service department.
Maintains reporting systems required by general management and the factory.
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
Develops and implements a marketing plan which promotes new and repeat business.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Accounts for all documents; ensures that none are missing and all are processed correctly.
Directs and schedules the activities of all

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