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Receptionist

Company Name:
Rice Lake Weighing Systems
JOB DESCRIPTION
JOB TITLE: RECEPTIONIST
DEPARTMENT: SUPPORT
REPORTS TO: SUPPORT SUPERVISOR
PAY STATUS: NON-EXEMPT HOURLY GROUP: MERIT GRADE: MRH02
A. BASIC FUNCTION
Courteously and professionally answer all incoming calls to Rice Lake Weighing Systems by identifying the customer's needs and distributing the call properly to the respective department.
B. ESSENTIAL JOB FUNCTIONS/MAJOR TASKS:
Maintains a position of being available and responsive to every customer call. Dedicated to providing a strong customer service ethic which supports the company philosophy that serving our customers is the most important task.
Understand the functionality of the Mitel main consoles and ACD paths.
Assists with administrative tasks with our mailing master database in M2K with utmost accuracy.
Act as a backup for delivering interoffice correspondence throughout the company as demand dictates.
Performs miscellaneous department tasks including faxing, word processing, spreadsheet activities, filing, possibly driving packages to an airport for a counter-to-counter service and assisting in other departments as requested. Performs each activity in a timely and accurate manner.
To possess a cooperative and flexible attitude regarding a 40 hour work week which will be scheduled anywhere between the hours of 6:30 a.m. to 6:30 p.m. on weekdays and occasional Saturday mornings.
C. OTHER JOB FUNCTIONS
Other job functions as assigned.
D. PHYSICAL DEMANDS and WORKING CONDITIONS
See Physical Demands Analysis.
E. QUALIFICATIONS/PREREQUISITES
(1) Education and Experience
AA Degree in Information Processing, Administrative Assistant, Marketing, Business Administration or a business related field or four (4) or more years of equivalent business experience.
Two (2) or more years of office or business experience.
(2) Skills
Strong M2K mainframe and personal computer skills including Microsoft Word and Excel skills.
Good typing/keyboarding skills, 50+ wpm.
Good written and grammatical communications skills.
Good interpersonal skills.
Good organizational skills.
(3) Certificates, licenses, training, or other job-related requirements
Valid Wisconsin driver's license preferred.
RLWS is a successful, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, vacation, sick time, holidays, profit sharing, 401k, and wellness programs.
Qualified applicants should send a cover letter with wage requirements in the body of an e-mail and attach their resume in MS Word format to:

Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens.
Posted Location: Rice Lake,WI

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